Ordering FAQ

How quickly will my order be processed?

At MagnesiumLife we appreciate you want your items quickly. This is why we strive to send orders within one working day of the order and payment being received. In the event of weekends and public holidays naturally we ship on the next available working day. Upon placing your order you will receive an automated Order Confirmation email, which confirms your order has been placed and is pending processing. If for any reason there is a problem with your order we will notify you immediately therefore please ensure your contact details are correct. Thank you for your assistance.

What payment options do you offer?

MagnesiumLife currently offers PayPal as it is considered one of the most secure payment gateways on the Internet. PayPal offers MagnesiumLife customers greater freedom as it accepts payments from Credit Cards, Debit Cards and Bank Accounts. Most importantly, you don’t have to be a PayPal Member to pay for your orders with your Credit or Debit Card. Simply follow the checkout process to finalise your order. Please contact us should you need assistance.

How much does Shipping cost?

For Shipping throughout Australia, we currently offer a flat rate shipping of $7.00.

How long does delivery take?

Some general guidelines for delivery times are as follows:
– Metropolitan customers: Allow 1-3 business days delivery from time of dispatch
– Rural customers: Allow 1-3 business days delivery from time of dispatch
– Remote customers: Add an additional 1-2 days for your delivery